Terms of Use


Read our Bell Tent Hire Co. Terms & Conditions here and contact us for flexible, affordable large marquee hire or luxury tent rental across SE QLD & Northern NSW.

1. DEFINITIONS The following expressions shall have the following meanings:

1.2 “Owner” means Bell Tent Hire Co.; “Tent Hirer” means any person who makes an Agreement for Services with the Owner to include employees, agents, servants and/or subcontractors;

1.3 “Equipment” means all items belonging to the Owner and hired by the Hirer as specified in the Quotation or agreed between the parties;

1.4 “Quotation” means a proposal, pricing offer or other similar document describing the Services; 1.5 “Services” means the hire of Equipment as described in the Quotation;

1.6 “Fees” means the payment due from the Hirer to the Owner for provision of the Luxury  Tent Hire Services;

1.7 “Deposit” means any advance payment required by the Owner in relation to the provision of the Services to be held as security by the Owner;

1.8 “Site” means the place where the Equipment is to be supplied and erected as described in the Quotation;

1.9 “Terms and Conditions” means the terms and conditions of supply of Services as set out in this document and any subsequent terms and conditions agreed in writing by the Owner;

1.10 “Agreement” means the contract between the Owner and the Hirer for the provision of the Services incorporating these Terms and Conditions.


2.1 These Terms and Conditions shall apply to the Agreement for the supply of Services by the Owner to the Hirer and shall supersede any other documentation or communication between parties.

2.2 Any variation to these Terms and Conditions must be agreed in writing by the Owner.

2.3 Nothing in these Terms and Conditions shall prejudice any condition or warranty, express or implied, or any legal remedy to which the Owner may be entitled in relation to the Services, by virtue of any statute, law or regulation.

2.4 Any reference in these Terms and Conditions to legislation, statute, regulation or provision thereof shall be construed as a reference to that legislation, statute, regulation or provision as amended, enacted or extended at the relevant time


3.1 The Quotation for Luxury Tent Hire Services is attached to these Terms and Conditions.

3.2 The Quotation for Services shall remain valid for a period of 7 days.

3.3 The Quotation must be accepted by the Hirer in its entirety.

3.4 The Agreement between the Owner and the Hirer, incorporating these Terms and Conditions, shall only come into force when the Owner confirms acceptance in writing to the Hirer.

3.5 Any typographical, clerical or other error or omission in any sales literature, quotation or price list, acceptance of offer, invoice, website or other document or information issued by the Owner shall be subject to correction without any liability on the part of the Owner.


4.1 The Bell tent Hire Co. Services are as described in the Quotation.

4.2 Any variation to the Services must be agreed by the Owner in writing.

4.3 The Services shall commence on the start date specified in the Quotation and shall continue until the finish date specified in the Quotation or until terminated in terms of this Agreement.

4.4 The commencement of the Services is dependent on the Owner having adequate materials and labour available at the anticipated start date and the Hirer giving the Owner reasonable notice of the intention to require the Services.

4.5 The Services shall be carried out at the Site or any other location that the Owner agrees with the Hirer in writing.

4.6 Dates given for the delivery of Services are estimates only and not guaranteed. Time for delivery shall not be of the essence of the Agreement and the Owner shall not be held liable for any loss, costs, damages, charges or expenses caused directly or indirectly by any delay in the delivery.

4.7 The Owner reserves the right to make any changes to the specification of the Equipment as described in the original Quotation which may be required to conform to any safety or other statutory obligations that become applicable.


5.1 The price for Services is as specified in the Quotation and is inclusive of GST and any other charges as outlined in the Quotation. The Hirer agrees that the Booking will only be deemed to be accepted by the Owner upon receipt of the deposit referred to above along with the balance of the Total amount for the Booking fourteen (14) days prior to the Rental period. In the event of a cancellation of the Booking by the Hirer, the Deposit will be forfeited to the Owner as follows: (a) one hundred percent (100%) of the Deposit will be forfeited if the Booking is cancelled less than thirty (30) days prior to the Commencement Date of the Rental Period; (b) fifty percent (50%) of the Deposit will be forfeited if the Booking is cancelled more than thirty (30) days prior to the Commencement Date of the Rental Period. The Hirer agrees to provide the Owner with a security deposit or credit card details to be served as a security to fulfil any of the Hirer’s obligations under this contract. For that purpose, the Hirer authorises the Owner to charge the credit card used to place this booking for any damages caused to the Owner by the Hirer breaches any part of this agreement.

5.2 The terms for canvas bell tent hire payment are as specified in the Quotation.

5.3 A Deposit as specified in the Quotation shall be payable by the Hirer to the Owner in advance of the provision of the Services to be held as security by the Owner for the duration of the Agreement. On termination of the Agreement the Deposit shall be refundable in full to the Hirer less any amounts deducted to cover damage, loss, payments due or other costs covered by this Agreement.

5.4 Fees include delivery, erection, dismantling and collection of the Equipment to and from the Site- unless otherwise stated in the hire agreement.

5.5 The Hirer must settle all payments for Services within 14 days from the invoice date.

5.6 The Hirer will pay interest on all late payments at a rate of 5% per annum above the base lending rate of COMMONWEALTH BANK.

5.7 The Owner is entitled to recover all reasonable expenses incurred in obtaining payment from the Hirer where any payment due to the Owner is late.

5.8 The Hirer is not entitled to withhold any monies due to the Owner.

5.9 The Owner is entitled to vary the price to take account of:

5.9.1 any additional Services requested by the Hirer which were not included in the original Quotation;

5.9.2 any additional work required to complete the Services which was not anticipated at the time of the Quotation;

5.9.3 any reasonable increase in transport costs, materials or equipment required by the Owner to provide the Services; and any variation must be intimated to the Hirer in writing by the Owner.

5.10 Fees are quoted on the understanding that the Services shall be provided during normal working hours. Should the Hirer request the Services be provided outside these times then additional charges to cover over-time or anti-social working hours shall be payable in addition to the quoted Fees. 5.11 Should the Hirer fail to pay the Fees in accordance with these Terms and Conditions the Owner is entitled to remove all Equipment from the Site without notice.

5.12 The period of glamping luxury tent hire is as detailed in the Quotation and no credit will be given or monies refunded by the Owner to the Hirer if the Hirer deems not to require the Equipment for the agreed time.

5.13 Amendments to orders may be made within 1 week of the date for delivery.

5.14 Cancelled glamping tent rental orders are subject to a charge of $500 or 20% of the quoted total invoice, whichever is greater.

5.15 The Fees do not include attendance by the Owner’s staff except during the process of erecting and dismantling the Equipment.


6.1 The Site upon which the glamping tent rental is placed upon must be flat, level and firm. The Owner has the right to refuse to erect the Equipment if the Site is unsuitable.

6.2 The Site must have easy access for the motor transport required to deliver and collect the Equipment. In the event that access is not reasonable a surcharge shall be applied to the Fees.

6.3 The Hirer must inform the Owner of any services, drains, pipes, cables or other obstacles that may affect the Site. The Owner has no responsibility for damage to pipes, cables and underground services whose location was unknown to the Owner. The Hirer must provide the Owner with a plan showing the position required for the Equipment or have a representative on Site at the time of delivery for this purpose. In the absence of such instruction the Owner shall position the Equipment in the manner and location deemed appropriate by the Owner at that time.

6.5 If the Hirer requires erected luxury camping Equipment to be moved for any reason, other that the fault of the Owner, there will be an additional charge levied.

6.6 The Hirer shall be required to sign a note acknowledging the delivery and erection of the Equipment. In the absence of a suitable representative being available for this purpose delivery shall be deemed to be complete and satisfactory.


7.1 The Hirer agrees to cooperate with the Owner at all times.

7.2 The Hirer shall use the glamping tent rental Equipment only for its proper purpose and in a safe and correct manner. Any loss, theft or damage must be reported immediately to the Owner. All hirers agree to check all equipment before recreational use/holiday commences and are to notify the Company of any damage, missing any parts, or if the equipment is faulty or not functioning as it should be, otherwise upon return of equipment any damage will be deemed your responsibility and you will be held liable.

7.3 The Hirer is not authorised to repair, alter or add to the Equipment without the consent of the Owner.

7.4 The Hirer, or any third parties, shall not enter the Equipment while it is being erected or dismantled.

7.5 The Hirer shall not tamper with any structure or any part of the tent Equipment and, in particular, not affix or suspend any items from the Equipment.

7.6 No lighting, heating, cooking or other gas or electrical appliances of any kind are permitted within the Equipment unless previous consent has been obtained from the Owner. Use of tea lights, candles or open flames of any type is strictly prohibited inside and within 100 meter radius of any and all tent or similar structures associated with or incorporated into the Goods. Smoking is strictly prohibited inside and within a 100 meter radius outside of all tent or similar structures associated with or incorporated into the Goods.

7.7 The Hirer must provide an electrical supply if required to do so by the Owner.

7.8 The Equipment must be returned to the Owner in good working order.

7.9 The Equipment must be returned in a clean condition at the end of the Services unless the Hirer has requested cleaning services as specified in the Quotation. If such an arrangement has not previously been agreed prior to the commencement of the Services a penalty charge of $100 will be payable by the Hirer if the Equipment is returned in a dirty condition.

7.10 Breakages, damage or lost items shall be charged on a ‘new for old’ basis according to the current list price.

7.11 The Hirer must follow any guidelines given by the Owner in respect of minimising damage to the rental tent Equipment in poor weather conditions.

7.12 The Hirer is responsible for obtaining all necessary permits and permissions required prior to the erection of the luxury rental tent Equipment. Should the Owner be unable to supply the Services due to any delay with the Hirer securing such permissions the Owner is entitled to recover any costs incurred in this respect from the Hirer.

7.13 The Hirer agrees to pay solicitors fees and court costs involved on behalf of the Owner in having to take any legal action to recover either the Equipment, the value of the Equipment or repair costs through the Hirer not complying with the terms and conditions of hire. This also applies to any outstanding Fees accrued in this period.

7.14 The Hirer shall maintain adequate insurance cover to protect against damage or loss to the tent Equipment for the duration of the Services. The Hirer must show proof of such cover to the Owner prior to the commencement of the Services. This condition shall not apply should the Hirer opt to pay a damage waiver fee as specified in the Quotation. In this event the Hirer shall be bound by the terms of the damage waiver fee as further specified in the Quotation, including but not limited to, payment of any agreed excess sum.


8.1 The Owner shall supply the Glamping Tent Hire Services as specified in the Quotation and in these Terms and Conditions.

8.2 The Owner shall perform the Rental Tent Services with reasonable skill and care and to a reasonable standard and in accordance with recognised codes of practice.

8.3 The Owner shall have the authority to delegate any obligations to other employees or subcontractors but undertakes to notify the Hirer of any significant changes.

8.4 The Owner shall ensure that the Equipment is sound and adequate for the purpose requested by the Hirer. Actual colours, style, capacity or dimensions may vary from descriptions in promotional literature, websites, catalogues or order forms.

8.5 The Owner shall ensure that the Equipment meets all statutory obligations and industry guidelines.

8.6 The Owner shall maintain appropriate insurance policies to cover the provision of the Services.

8.7 The Owner shall remedy any defects to the Equipment if notified within 2 hours of delivery. In absence of any notification the Equipment shall be deemed to be as ordered.


9.1 Title to the Equipment remains with the Owner at all times. The Hirer has no right, title or interest in the Equipment except that it is hired to the Hirer for the period of the Services.

9.2 The Hirer must not deal with the title or any interest in the Equipment hired. This includes, but is not limited to selling, assigning, mortgaging, pledging, charging, securing, hiring, exercising a lien and/or lending.

9.3 In the event of any default of this Agreement on the part of the Hirer the Owner is entitled to resume possession of the Equipment with immediate effect. For this purpose the Owner is entitled to gain access to the location where the Equipment is stored and such action shall not affect the right of the Owner to later recover from the Hirer any monies due for breach of this Agreement.

9.4 Risk in the Equipment passes immediately to the Hirer when the Equipment leaves the possession of the Owner.

9.5 Risk in the Equipment will not pass back to the Owner from the Hirer until the Equipment is back in the physical possession of the Owner. This shall apply even if the Owner has agreed to cease charging in respect of Services provided for a fixed period as specified in the Quotation the Agreement shall continue until the Services have been provided in terms of the said Quotation or any subsequent date as mutually agreed in writing by both parties or until terminated by either party in accordance with these Terms and Conditions.

10.2 In respect of luxury rental tent Services provided for no fixed duration either party is entitled to terminate the Agreement on giving 7 days’ notice.

10.3 The Hirer may terminate the Agreement if the Owner fails to comply with any aspect of these Terms and Conditions and this failure continues for a period of 3 days after notification of noncompliance is given.

10.4 The Owner may terminate the Agreement if the Client has failed to make any payment due within 14 days of the sum being requested.

10.5 The Owner may terminate the Agreement if the Hirer, or any contractors engaged by them, cause such delay as to render the Owner unable to provide the Services for an unreasonable period of time.

10.6 Either party may terminate the Agreement by notice in writing to the other if:

10.6.1 the other party commits a material breach of these Terms and Conditions and, in the case of a breach capable of being remedied, fails to remedy it within a reasonable time of being given written notice from the other party to do so; or

10.6.2 the other party commits a material breach of these Terms and Conditions which cannot be remedied under any circumstances; or

10.6.3 the other party passes a resolution for winding up (other than for the purpose of solvent amalgamation or reconstruction), or a court of competent jurisdiction makes an order to that effect; or

10.6.4 the other party ceases to carry on its business or substantially the whole of its business; or

10.6.5 the other party is declared insolvent, or convenes a meeting of or makes or proposes to make any arrangement or composition with its creditors; or a liquidator, receiver, administrative receiver, manager, trustee or similar officer is appointed over any of its assets.

10.7 In the event of termination the Hirer must make over to the Owner any payment for hire of equipment and expenses incurred up to the date of termination. 10.8 Any rights to terminate the Agreement shall be without prejudice to any other accrued rights and liabilities of the parties arising in any way out of the Agreement as at the date of termination.

11 WARRANTY Both parties warrant their authority to enter into this Agreement and have obtained all necessary approvals to do so.

12 LIMITATION OF LIABILITY 12.1 All warranties, representations, terms, conditions and duties implied by law relating to fitness, quality /or adequacy are excluded to the fullest extent permitted by law.

12.2 Nothing in these Terms and Conditions shall exclude or limit the liability of the Owner for death or personal injury, however the Owner shall not be liable for any direct loss or damage suffered by the Hirer howsoever caused, as a result of any negligence, breach of contract or otherwise in excess of the price of the Services.

12.3 The Owner shall not be liable under any circumstances to the Hirer or any third party for any indirect or consequential loss of profit, consequential or other economic loss suffered by the Hirer howsoever caused, as a result of any negligence, breach of contract, misrepresentation or otherwise.

12.4 For the avoidance of doubt, time shall not be of the essence and the Owner shall incur no liability to the Hirer in respect of any failure to complete the Services by any agreed completion date.

12.5 The Owner shall have no liability for additional damage, loss, liability, claims, costs or expenses, caused or contributed to by the Hirer’s continued use of defective Equipment after a defect has become apparent or suspected or should reasonably have been so to the Hirer.


13.1 Subject to these Terms and Conditions the Hirer shall wholly indemnify the Owner in respect of all claims from any source at any time during the Agreement where any injury or death to persons, damage to property, or loss or damage is caused by, or arises out of, the misuse of Equipment by any person other than the Owner or their employees.

13.2 Subject to these Terms and Conditions the Owner shall indemnify the Hirer against all sums for which the Hirer shall become liable for damages or compensation for bodily injury to or death of any person or for damage to any property real or personal provided the same be caused by the Owner in carrying out the work provided nevertheless that the Owner shall be entitled to conduct in the name of the Hirer and to control all claims or proceedings. In the event of such circumstances the Owner must be notified within seven (7) days of the injury, death or damage becoming apparent to the Hirer.

14 FORCE MAJEURE Neither party shall be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the party shall be entitled to a reasonable extension of its obligations.

15 ASSIGNMENT The Hirer shall not be entitled to assign its rights or obligations or delegate its duties under this Agreement without the prior written consent of the Owner.

16 RELATIONSHIP OF PARTIES Nothing in the Agreement shall be construed as establishing or implying a partnership or joint venture between the parties or suggest that either of the parties are agent for the other.

17 THIRD PARTY RIGHTS Nothing in these Terms and Conditions intend to or confer any rights on a third party.

18 SEVERANCE If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid, illegal or unenforceable provision eliminated.

19 WAIVER The failure by either party to enforce at any time or for any period any one or more of the Terms and Conditions herein shall not be a waiver of them or of the right at any time subsequently to enforce all Terms and Conditions.

20 NOTICES Any notice to be given by either party to the other may be served by email, fax, personal service or by post to the address of the other party given in the Quotation or such other address as such party may from time to time have communicated to the other in writing, and if sent by email shall unless the contrary is proved be deemed to be received on the day it was sent, if sent by fax shall be deemed to be served on receipt of an error free transmission report, if given by letter shall be deemed to have been served at the time at which the letter was delivered personally or if sent by post shall be deemed to have been delivered in the ordinary course of post.

21 ENTIRE AGREEMENT These Terms and Conditions supersede any previous agreements, arrangements, documents or other undertakings either written or oral.

22 GOVERNING LAW These Terms and Conditions shall be governed by and construed in accordance with the laws of Queensland and the parties hereby submit to the exclusive jurisdiction of the Australian courts.